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Research highlights that market leadership is achieved when businesses increase their focus in line with some dimension of customer value, versus focusing broadly in a market.

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In Procsi’s “Best Practices in Change Management” 2014 report, research continues to indicate that as a group, Mid Management are the most resistant to change.

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It’s estimated that $70 Billion is spent by corporate America on learning and development; with 35% of that, or $24.5B directed to leadership development.

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